Privacy Policy

This Privacy Notice for ROOUNE.in (“we,” “us,” or “our”) describes how and why we might access, collect, store, use, and/or share (“process”) your personal information when you use our services (“Services”), including when you:

• Visit our website at https://rooune.in, or any website of ours that links to this Privacy Notice.
• Use ROOUNE. ROOUNE is a digital platform that connects the running community by helping users discover running clubs, explore and join running events, connect with other runners, and build meaningful local communities. Users can create profiles, register for events, interact with clubs and organizers, manage or host communities, access personalized features, and subscribe to premium services. ROOUNE also provides tools that support event management, community engagement, and other features designed to enhance the overall running experience.
• Engage with us in other related ways, including any marketing or events.

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at ronaldo.lourem@rooune.in or richardhwarepaam@rooune.in.

Summary of Key Points

This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by reading the full notice below.

• What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us, the choices you make, and the products and features you use.
• Do we process any sensitive personal information? We do not process sensitive personal information.
• Do we collect any information from third parties? We may collect information from public databases, marketing partners, and other outside sources.
• How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
• In what situations and with which parties do we share personal information? We may share information with business and event partners, payment processors, and other service providers in specific situations described below.
• How do we keep your information safe? We have organizational and technical processes in place to protect your personal information, though no method of transmission or storage is 100% secure.
• What are your rights? Depending on where you are located, applicable privacy law may give you certain rights regarding your personal information.
• How do you exercise your rights? The easiest way is by submitting a data subject access request, or by contacting us directly.

Table of Contents

1. What Information Do We Collect?
2. How Do We Process Your Information?
3. When and With Whom Do We Share Your Personal Information?
4. Do We Use Cookies and Other Tracking Technologies?
5. How Do We Handle Your Social Logins?
6. How Long Do We Keep Your Information?
7. How Do We Keep Your Information Safe?
8. What Are Your Privacy Rights?
9. Controls for Do-Not-Track Features
10. Do We Make Updates to This Notice?
11. How Can You Contact Us About This Notice?
12. How Can You Review, Update, or Delete the Data We Collect From You?

1. What Information Do We Collect?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

• names
• email addresses
• usernames
• passwords
• contact or authentication data

Sensitive Information. We do not process sensitive information.

Payment Data. We may collect data necessary to process your payment if you choose to make purchases, such as your payment instrument number and the security code associated with your payment instrument. All payment data is handled and stored by Razorpay. You may find their privacy notice at the link provided.

Social Media Login Data. We may provide you with the option to register with us using your existing social media account details. If you choose to register in this way, we will collect certain profile information about you from the social media provider, as described in the section called “How Do We Handle Your Social Logins?” below.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

The information we collect includes:

• Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports, and hardware settings).
• Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, internet service provider and/or mobile carrier, operating system, and system configuration information.
• Location Data. We collect location data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. We may use GPS and other technologies to collect geolocation data that tells us your current location. You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your location setting on your device, though you may not be able to use certain aspects of the Services if you do.

Google API

Our use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Information collected from other sources

In Short: We may collect limited data from public databases, marketing partners, and other outside sources.

In order to enhance our ability to provide relevant marketing, offers, and services to you and update our records, we may obtain information about you from other sources, such as public databases, joint marketing partners, and other third parties, and combine it with information we already have about you. This helps us update, expand, and analyze our records, identify new customers, and provide products and services that may be of interest to you.

2. How Do We Process Your Information?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including to:

• Facilitate account creation and authentication and otherwise manage user accounts.
• Deliver and facilitate delivery of the Services to you, including discovering clubs, joining events, and connecting with other runners.
• Respond to user inquiries and offer support.
• Send you administrative information, such as updates about our Services, changes to our terms, and security alerts.
• Fulfil and manage your orders and subscriptions, including payments and refunds processed through Razorpay.
• Enable user-to-user communications between runners, clubs, and organizers.
• Request feedback and contact you about your use of the Services.
• Send you marketing and promotional communications, where you have opted in, in accordance with applicable law. You can opt out of our marketing communications at any time.
• Protect our Services, including for fraud monitoring and prevention.
• Identify usage trends and evaluate and improve our Services, products, marketing, and experience.
• Comply with our legal obligations.

3. When and With Whom Do We Share Your Personal Information?

In Short: We may share information in specific situations described in this section and/or with the following categories of third parties.

We may need to share your personal information in the following situations:

• Business and Event Partners. We share information with the running clubs and event organizers you choose to interact with, register with, or join, so they can manage your registration or membership.
• Payment Processors. We share payment information with Razorpay to process payments for subscriptions and paid events.
• Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors who perform services for us, such as hosting, analytics, and customer support.
• Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

We only share and disclose your information with the categories of third parties described above when we have a valid business, legal, or contractual reason to do so. We do not sell your personal information.

4. Do We Use Cookies and Other Tracking Technologies?

In Short: We may use cookies and similar tracking technologies to collect and store your information.

We use cookies and similar tracking technologies to keep you signed in, remember your preferences, and understand how our Services are used so that we can maintain and improve them.

5. How Do We Handle Your Social Logins?

In Short: If you choose to register or log in using a social media account, we may have access to certain information about you.

Our Services may offer you the ability to register and log in using your third-party social media account details (like your Google account). Where you choose to do this, we receive certain profile information about you from your social media provider, such as your name, email address, and profile picture, as permitted by your privacy settings on that platform.

We use the information we receive only for the purposes described in this Privacy Notice or as otherwise made clear to you. We are not responsible for other uses of your personal information by your social media provider — review their privacy notice to understand how they collect, use, and share your information.

6. How Long Do We Keep Your Information?

In Short: We keep your information for as long as necessary to fulfil the purposes outlined in this Privacy Notice, unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible, securely store it and isolate it from further processing until deletion is possible.

7. How Do We Keep Your Information Safe?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. You should only access the Services within a secure environment.

8. What Are Your Privacy Rights?

In Short: Depending on where you are located, applicable privacy law may give you certain rights regarding your personal information.

• Account information. You may review, change, or terminate your account at any time by contacting us using the details below.
• Withdrawing your consent. If we relied on your consent to process your personal information, you have the right to withdraw it at any time.
• Access, correction, and deletion. Depending on your location, applicable law may entitle you to request access to, correction of, or deletion of your personal information, and to restrict or object to certain processing.

To make any of these requests, please use the contact details in “How Can You Contact Us About This Notice?” below, or submit a data subject access request. Upon a request to terminate your account, we will deactivate or delete your account and information from our active databases, though some information may be retained to prevent fraud, troubleshoot problems, assist with investigations, enforce our legal terms, and/or comply with applicable legal requirements.

9. Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Notice.

10. Do We Make Updates to This Notice?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated “Last updated” date at the top of this Privacy Notice. If we make material changes to this Privacy Notice, we may notify you by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Notice frequently to stay informed of how we are protecting your information.

11. How Can You Contact Us About This Notice?

If you have questions or comments about this notice, you may email us at ronaldo.lourem@rooune.in or richardhwarepaam@rooune.in.

12. How Can You Review, Update, or Delete the Data We Collect From You?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. To request to review, update, or delete your personal information, please fill out and submit a data subject access request, or contact us using the details in the section above.